A message from Southside Market & Barbeque about COVID-19

Southside Market & Barbeque is committed to ensuring the safety and well-being of our Customers and Team Members. We are carefully monitoring the COVID-19 pandemic and keeping tabs with all communications from the Centers for Disease Control (CDC), Texas Department of State Health Services, local health officials, and our internal team to keep on top of this ever-changing situation. We want our Customers to feel confident and comfortable when visiting and dining at any Southside Market location. While we have always had stringent cleaning and sanitation procedures in place in our restaurants, we are taking additional precautions to keep Customers and Team Members safe.

Update as of 2 pm CST 3/19/20
We will continue to serve customers via call ahead, drive-thru (available in Elgin & Bastrop) and online ordering for pick-up and to-go service. Our meat markets will also remain open and our staff will assist you in purchasing fully smoked and fresh meats. All 3 Southside Market & Barbeque locations will be closed for in-store dining customers effective 3/20 at 12 Midnight pm CST; however, we look forward to continuing to serve our guests for restaurant to-go orders and meat market needs. Please visit our website for hours at each specific location.

    How to Order:

  • Elgin – Call 512-281-4650 or come by for To-go, Drive-Thru or Order Online for in-store pickup. In-store dining will be closed effective 3/21.
  • Austin – Call 512-838-3600 or come by for To-go or Order Online for in-store pickup. In-store dining closed as of 3/17 at 2pm
  • Bastrop – Call in 512-575-9037 or come by for To-go, Drive-Thru or Order Online for in-store pickup. In-store dining will be closed effective 3/21.

We are working diligently to increase our technological capabilities in order to open as many drive-thru ordering and online ordering pickup lines as possible at each location to better serve our customers during these ever-changing times.

Shipping

We are continuing to provide nationwide shipping services through our online store for customers nationwide. If you are in a shelter in place location, you can still receive deliveries as these are deemed essential services. FedEx, UPS & USPS are continuing to operate and we will continue to ship to customers across the country during this trying time.

Shipping

We are continuing to provide nationwide shipping services through our online store for customers nationwide. If you are in a shelter in place location, you can still receive deliveries as these are deemed essential services. FedEx, UPS & USPS are continuing to operate and we will continue to ship to customers across the country during this trying time.

Southside Market & Barbeque has taken the following additional precautions to ensure that the spread of a virus is minimized:

  • Door handles are disinfected once an hour during business hours
  • Soda machines are being taken out of service. Bottled drinks only.
  • Cutlery dispensers are being taken out of service. Pre-packaged cutlery only.
  • Condiment bars are being taken out of service. Single serve, pre-packaged condiments and sauce will be available for customers.
  • Crackers no longer self-serve, we’ll add to each order upon request.
  • BBQ Corral line handles are disinfected once an hour during business hours
  • Restroom flush valves and water faucets are wiped down with a disinfectant once an hour during business hours
  • Employees gloves are changed out every hour or every time a job function changes
  • Employees who appear sick are asked to go home until they have recovered

Hand Sanitizer:
We have also placed hand sanitizer dispensers throughout the store locations, which are available for Team Members and Customers to use. Acting on the guidance from the CDC, local health officials, and using our own sanitation and cleaning procedures that are already in place, we are striving to make our stores a safe environment for everyone.

Thank you for your understanding. We will continue to monitor the current situation and regulations and will respond accordingly, keeping the safety of our team and our customers as our highest concern.

Bryan Bracewell
Southside Market & Barbeque

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